Platinum-Plated S925 Silver Moissanite Stud Hoop Earrings

International Reach: We currently sell products to Hong Kong and United States.

Shipping Charge and Time:

Delivery Time: Handling time + Transit time

Handling time: 1–3 days (Monday to Sunday)

All the products will be put through a production process, therefore there will be a handling time on them.

Shipping Rate and Transit Time:

For Hong Kong Orders:

We offer standard shipping, which will take 1 to 3 days (handling time) and 4-5 days (transit time) and it's free.

For the United States Orders:

We offer standard shipping, which will take 1-3 days (handling time) and 5-10 days (transit time) and it's free.

Tracking: Want to keep tabs on your parcel's comedy journey? We offer tracking so you can follow its hilarious adventures until it reaches you.

Customs & Duties: The customer is responsible for any customs fees incurred. We will not be held accountable for any shipping delays beyond our control, but we will ensure your package arrives on time. *Excluding customs and clearance delays for shipping time

Customer Happiness: Our goal is to deliver smiles along with your order. If you have any questions or concerns, our customer support team is here to assist you, armed with humor and a sincere desire to make you chuckle.

Remember, at Nice Jewelery, we're not just in the business of Jewelry; we're in the business of spreading laughter, one sarcastic saying at a time. So, order your dose of humor today, and let the shipping hilarity begin!

(Note: We can't guarantee that our shipping policy will make you laugh, but we sure hope it does!)

Happy shopping, and keep those sarcastic smiles coming!

E-Mail: support@nicejewelery.com

Phone: 973-737-7080 HK Phone: 852-5196-2307

Support: Get in touch from Monday to Sunday: 9:00 AM – 7:00 PM

Address: 473 Mundet Place, Ste US491747, Hillside, New Jersey 07205, United States

HK Address: Unit 1805-06, 18/F, Hollywood Plaza, 610 Nathan Road, Mong Kok, Kowloon, Hong Kong

Refund and Return Policy

Thank you for choosing Nice Jewelery where Jewelry meets fashion in a bold and innovative way. At Nice Jewelery, we take pride in our meticulous attention to detail and commitment to craftsmanship. We take pride in providing high-quality products and services to our valued customers..

10-Day Return Policy:

We gladly accept returns within 10 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the original order confirmation or packing slip when returning an item.

How to Initiate a Return:

1. Contact Us: Before returning any items, please contact our return team at support@nicejewelery.com to initiate the return process.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the product.
3. Package the Item: Pack the item securely in its original packaging, including any accessories if you have provided.
4. Include RA Number: Clearly write the provided RA number on the outside of the package.
5. Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received.

Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Non-Refundable Items:

Certain items are non-refundable, including:

• Opened or used products
• Gift 
• Sale Items
• Customized or Printed Jerseys 

Damaged or defective items:

If you receive a damaged or defective item, please contact us immediately at support@nicejewelery.com with details and photos of the issue. We will work to resolve the problem promptly.